Who we are...
Where we came from...
What we stand for...
Our history
Step by Step was created in 1989 to help young homeless people, many of whom have been victims of family breakdown, or have suffered abuse.
Originally known as Emmaus Projects, the first project opened in 1992, and we therefore have many years' experience of working with this client group. Historically based in Aldershot, this remains the epicentre of the organisation but we are increasingly being asked to provide our services to a wider community.
Our supported accommodation projects were set up over six years (1992 - 1998) in order to provide a series of stages with gradually increasing levels of independence.
Daylight, our first training service, was started in 1994 when we quickly realised that accommodation with support is not enough on its own. We needed to have a mechanism for teaching clients all kinds of skills to help move them forward. Since 1994 a variety of other training services have been added to allow learning in different formats. In addition, we have offered counselling across our projects since 1996.
At Step by Step we try to encompass every aspect of the individual and work to enable them to develop and reach their potential. We provide accommodation, support and guidance, informal education and training, IT training, counselling and key working.
Our Staff
Step by Step has a large team of staff and volunteers who work together to ensure we maintain high standards of service.
Our staff structure has evolved in the light of our experience and whilst it is constantly reviewed, we believe that it provides an effective balance between management control and employee empowerment.
In addition to our staff and committee we have a number of volunteers supporting our work.
Overseeing the day-to-day work of the organisation we have a Board (of twelve members, including ten directors). In addition we have an Advisory Panel of 24 members to support the work of the Board.
For more information, have a look at our organisation chart.
Mission, Vision, Values
The mission of Step by Step is "to empower homeless people and those facing adversity to achieve their full potential".
Our vision is "to become a leading organisation which sets a standard for excellence and continually develops to meet the needs of homeless people and those facing adversity".
We endeavour to fulfil our mission according to our stated values:
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Openness and trust - "What you see is what you get"
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Courage - "No matter what"
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High standards - "Go the extra mile"
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Teamwork - "What value can I add to others?"
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Responsibility and accountability - "It's down to me"
Have a look at our 'Mission, Vision and Values' in more detail.
Funding and Partners
You can read more about our current partners here.
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