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Facts and Figures - April 2009 to March 2010

Clients who progressed or remained static (overall):  74%

ACCOMMODATION PROJECTS

Stage 1 - Emmaus House
   Capacity:          11, plus one crisis bed
   Staffing:          Full time: 24/7
   Total referrals:   276
   Total clients:     86, including 27 through crisis bed
   Average stay:      7.5 weeks
   Occupancy rate:    98%
Clients who...
   Progressed or static:    75%

Stage 2 - Victoria Road
   Capacity:          15
   Staff:             Full time: 24/7
   Total referrals:   44
   Total clients:     38
   Average stay:      12 weeks
   Occupancy rate:    95%
Clients who...
   Progressed or static:    77%

Stage 3 – Mills House
   Capacity:          7
   Staff:             Part time support as required
   Total new referrals: 14
   Total clients:     14
   Average stay:      57 weeks
   Occupancy rate:    95%
Clients who...
   Progressed or static:    90%

Stage 4 – Community Flats
Capacity: 7 Staff: Part time support as required Total new referrals: 4 Total clients: 9 Average stay: 124 weeks (28.5 months) Occupancy rate: 96% Clients who... Progressed or static:   90% Tenancy Support Staff: 1 part-time Total clients: 37 Average length of support: 13 weeks Clients progressing/static:  92%

SUPPORTIVE LODGINGS

   Capacity:          39
   Staff:             1 part-time
   Referrals:         72
Clients aged 16-17:  78% Client outcomes:   84% progressed/static

TRAINING PROJECTS

   Daylight, CyberShed, Employment and Education, Peer Education,

   Total number of clients: 171
   Progressing/static:      93%

   Employment and Education clients progressing into
   employment, education or training:   44% Peer Education    Includes HELP and Dr AL Client volunteers:    47    HELP presentations:   24 to total audience of 1,700    Dr Al presentations: 17 to total audience of 1,200

D’n’A

   Clients:                       119 (100 new)
Appointments offered:    1458
Appointments attended:    69%
(higher than average for this type of service)    Clients with complex needs:    53%
   Average length of engagement:  26 weeks

Youth AIMS

(Youth Advice, Information, Mediation and Support)
Figures from 1-Sep-10
   Clients contacted:        397
   Number of contacts:       1419
   Average daily attendance: 9.5
   Clients facing homeless or eviction: 128
   Clients moved into accommodation:     89



For further details, please see our Annual Report 2009-10

© 2010 Step by Step Partnership Ltd   :   Reg. Charity No. 900308    :   Company No. 2431825