Mike's Story
Mike found himself homeless on Christmas Eve at just 19 years old. There would have been very few options available to him if not for Step by Step's Supported Independence Flats. He went from homeless to housed in just one hour.
Caroline's Story
Caroline approached our Youth AIMS advice service after losing her job and falling into rent arrears. We we able to give her advice and funding to get back into work and move on.
Alisha's Story
Alisha’s world fell apart when her nan died from COVID-19. Not only did she lose someone she loved dearly, but she lost her stability, her mentor and her home. Living with her nan was all Alisha knew. She found herself lost, confused and homeless.
Daniel's Story
Daniel became homeless when his relationship with his family broke down. Our Supported Lodgings service matched him with a host family. But when a member of that family developed COVID-19 symptoms, we had to quickly find alternative arrangements.
James' Story
James is a trustee for Step by Step, but his involvement with the charity started 10 years ago when he found himself homeless, abandoned by his alcoholic mother. He shares his story and just how he has come so far.
Faheem's Story
When Faheem came to Step by Step as an asylum-seeking child, he was frightened and confused. STEP Worker Natasha Nazir tells how she has seen him grow into a confident young man.
Tara's Story
Tara had a lot to contend with at just 20 years old. Her brother was diagnosed with cancer and she had nowhere to call home. At Step by Step, we were able to offer her accommodation, support and the chance of a brighter future.
Rom's Rap
Rom tells her story in her own words in this compelling rap. Raw and heartfelt, Rom's rap talks about her struggles with alcohol, having no stability in her life, and how Step by Step helped her get back on track.
Luca's Story
When Luca was referred to our Supported Lodgings service, he was struggling to get his life together and was without a permanent place to live. Luca found himself sofa surfing with no stability and no prospect of addressing his drug misuse and other issues.
Dora's Story
Dora arrived in the UK as a refugee following the death of her mother and brother at a young age. She had nowhere to call home but fortunately we were able to help.
Jack's Story
Jack was unable to live with his mum as she wasn't able to find permanent accommodation. He presented himself to our Youth AIMS drop-in advice service where he was able to receive support and look at the next steps available to him.
Sam's Story
Sam was made homeless when her mum asked her to leave the family home. She lived with her sister temporarily but it was never intended to be a long-term solution. Our Supported Lodgings service was able to help.
Holly's Story
Holly was at risk of homelessness when her relationship with her parents broke down. She moved into Foyer accommodation, but struggled in a group living environment. Supported Lodgings was the ideal solution.
Mia's Story
Mia had always had a difficult relationship with her mum. From the age of 13, she was regularly being kicked out of home and finding herself sofa surfing, moving from one friend to another and with no stability in her life.
Karen's Story
When Karen’s relationship with her partner broke down, she was unable to return home to her mum due to ongoing problems, and so found herself with nowhere to go. We gave her an emergency bed at our Krystal House foyer.
Esme's Story
When she was just 13 years old, Esme moved to the UK to live with her mum. Tragically, her mum passed away only a week later.
Lydia's Story
Lydia, 19, came to Step by Step at the end of March after over-crowding in her home and family breakdown led to Lydia being kicked out. The stressful home environment made it difficult for Lydia to handle her depression and her mental health became very low.