Step by Step (SbS) passionately believe in supporting young people who are going through hard times. Our unique step by step approach, providing accommodation, personal development opportunities, and specialist support services, identifies and fulfils aspirations.
Each year we work with over 1,500 young people aged 11 – 25 and we have an excellent reputation amongst our funders and within the sector.
The Role: Volunteer Reception Admin
The Triage Desk is a busy area where young people access our community services: Youth Aims (housing options and advice and guidance service) and Counselling.
The majority of young people accessing Step by Step services for the first time will come through the Triage Desk, either in person, by phone or via email.
The volunteer role involves helping staff with the day-to-day admin of running the triage desk, including:
Useful Skills: Knowledge of Microsoft Office
Ideal For: Introduction to youth work and for developing skills in Customer Service, ICT or Administration
Hours: Monday – Friday 10am – 3.30pm
To apply, please complete the Volunteer Application Form stating your availability and send to email@example.com or firstname.lastname@example.orgBack to Jobs Download application form
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Mia had always had a difficult relationship with her mum. From the age of 13, she was regularly being kicked out of home and finding herself sofa surfing, moving from one friend to another and with no stability in her life.Read more