Counselling at Step by Step is a young person’s time to be heard.

Counselling is based on building a trusting relationship between the counsellor and young person. It can help to talk about experiences and worries and learn how to manage them in a helpful way.

Our counsellors are trained to listen carefully and thoughtfully to you, without judgement. Counsellors do not give advice but support young people to make positive decisions for themselves, through solution-focused therapy.

Our counsellors are trained and experienced in working with many different issues including stress, anxiety, depression, panic attacks, bullying, bereavement, low self-esteem, low self-confidence, friendship / relationship issues, self-harm, eating disorders, feelings of not fitting in, exam worries, and socialisation.

Step by Step offer 6 - 8 free counselling sessions with a qualified counsellor who is trained to listen to them in confidence. Young people will also receive guidance for ongoing support should they require it.

Young people aged between 11 and 25, living in North Hampshire / South West Surrey can access our Counselling service. Young people who are having a hard time, struggling to cope, or feeling stressed, anxious, or down could benefit from counselling support.

Depending on your location, young people may access counselling support in different ways:

  • Young people living in Hampshire can refer directly into our service by completing the counselling referral form which can be downloaded from the sidebar.
  • Those living in Surrey, aged 11-17 require a GP or professional referral to Step by Step, via One Stop.
  • Those living in Surrey who are aged 18-25 can self-refer, using the referral form in the sidebar.

Professionals referring should send referrals to our secure email -

Sessions are offered in several locations including Aldershot, Haslemere, Guildford, Godalming, and Frimley. (Please note: the Counselling service is currently available to young people living in North Hampshire and South West Surrey only.)

Our Work So Far


Counselling sessions were delivered last year.


young people were able to return home after Family Mediation last year.


young people had Counselling support last year.

Launch Chat or contact Paul to find out more about free counselling in your area.

01252 346120

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