Counselling gives you a safe place to be heard and it is completely confidential.
Our free counselling service is based on building a trusting relationship with you. It can help you talk about your experiences and worries and how to manage them in a supportive way. Our counsellors are trained to listen carefully and thoughtfully to you, without judgement.
Counsellors do not give advice but do support you to make positive decisions for yourself. Our counsellors are trained to work with many different areas that may be worrying you, including feeling stressed or anxious, feeling down, having panic attacks, being bullied, coping with the death of someone in your life, family problems, low self-esteem, low self-confidence, friendship / relationship issues, hurting yourself, problems with food or eating, feelings of not fitting in, exam worries and loneliness.
You’ll have up to 6 - 8 sessions with a counsellor who is trained to hear you in confidence.
It was nice to be able to talk to someone I didn’t really know, and talk about my worries without being judged.
The counsellor listened to me and provided achievable and realistic methods of coping for me.
Amazing life changing service. The fact the quality available for free is fantastic and I would recommend it to anyone who is in a similar situation to me. The service has changed my outlook on life and for that I feel I owe a great deal to Step by Step.
The people are lovely. They listen to your concerns and they help with many different worries.
My counsellor really listened to me and didn’t judge me. I trusted her and felt I could talk about anything.
If you’re aged between 11 and 25, having a hard time, finding things are getting on top of you, or feeling stress, anxious, or down, counselling may be for you.
Depending where you live, you may access counselling support in different ways:
If you are registered with a GP in Surrey and are aged 11-25, you will have to visit your GP, speak to a teacher or speak to a social worker and request a counselling referral to Step by Step via CAMHS Single Point of Access.
If you are registered with a GP in Rushmoor, Hart or East Hants and are aged 11-17, you can self-refer to our service by completing our Online Referral Form.
The Counselling service is here for people in North Hampshire and South West Surrey. Sessions are held at various locations including Aldershot, Haslemere, Guildford, Godalming, and Frimley.
If you need urgent help or are in crisis, we would recommend that you contact the following:
We would also recommend visiting your local Safe Haven
Please refer to the document panel for more information.
Counselling appointments were delivered.
young people received Counselling support.
chat sessions were delivered by our Youth AIMS advice service.
Launch Chat or contact the team to find out more about free counselling in your area.