A safe, supported place to live for young people aged 16–24 who are at risk of homelessness. You will have your own room and share facilities with others, with staff on hand to help you work towards independence.
How to refer: If you already have a social worker or personal advisor, speak to them about Step by Step. You can also email our Launch Team at or call 01252 346 105 for advice.
Find out more about Supported Accommodation
Live in the home of a trained host who will give you a safe room, guidance, and practical support to prepare for independent living. Suitable for young people aged 16–21.
How to refer: Speak to social worker or personal advisor, or email our Launch Team or call 01252 346 105 to discuss your options.
Find out more about Supported Lodgings
Free, confidential sessions with a trained counsellor to talk through anything affecting your mental health or wellbeing. Available for any young person aged 11–25 in Surrey or Hampshire.
How to refer: Use our Counselling Referral Form
Find out more about Counselling
One-to-one sessions to help you manage stress, anxiety, and other challenges in a positive way.
How to refer: Use our Wellbeing Referral Form
Find out more about Emotional Wellbeing support
Practical support that can help with housing concerns, getting into work or education, claiming benefits, sexual health, and alcohol or substance misuse.
How to refer: Call 01252 346 105 or email our Launch Team.
Specialist accommodation and tailored support for young people arriving alone in the UK.
How to refer: Local Authority teams can contact 01252 346 105 or email our Launch Team.
You do not need to face challenges on your own. If you are unsure which service you need, email our Launch Team or call 01252 346 105 and we will help you find the right support.
Step by Step’s Supported Lodgings has become the first service of its kind to achieve Ofsted accreditation. We are now the largest Supported Lodgings provider in the UK, as well as being considered the authority in the field.
