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The Step by Step Application Process: What to Expect When You Apply

Thinking about applying to work for Step by Step? This guide explains everything you need to know about our recruitment process, including safer recruitment, DBS checks and how we ensure a fair, objective assessment.

Step by Step are committed to recruiting people who share our values, professionalism and dedication to safeguarding.

This guide explains our application process, what safer recruitment means, and what you can expect at each stage. Our aim is to ensure every applicant feels informed, respected and treated fairly.


Why Our Recruitment Process Matters

At Step by Step, safeguarding is at the heart of everything we do. We support vulnerable young people across Hampshire, Surrey, Dorset, Wiltshire, West Berkshire and West Sussex, and we take our responsibility seriously.

Our recruitment process is designed to:

  • Protect the young people we work with
  • Ensure fairness and transparency
  • Assess candidates consistently and objectively
  • Identify individuals who align with our mission, vision and values

We follow safer recruitment principles in line with statutory guidance and sector best practice. This ensures we appoint people who are not only skilled, but also suitable to work with children and young people.


Step by Step Guide to Applying for a Role

1. Find the Right Role

Visit our current vacancies page to explore available roles across our services.

2. Submit Your Application

Applications are submitted through the instructions listed on the vacancy page. Please provide full and accurate information, including a complete employment history with explanations for any gaps.

As part of our safer recruitment approach, we may ask specific safeguarding-related questions within the application form.

3. Shortlisting and Interview Stage

If you are shortlisted, you will be invited to interview.

At least one of your interviews will be a competency-based interview in which a scoring system is used.

This approach helps ensure:

  • Fair and consistent assessment
  • Objective decision-making
  • Reduced risk of bias
  • A transparent and non-discriminatory process

We are committed to equality of opportunity. If you have a disability or additional needs, please let us know. We are happy to make reasonable adjustments to support you throughout the recruitment process.

4. Pre-Employment Checks

If you are successful at interview, we will carry out pre-employment checks before confirming an unconditional offer.

These typically include:

  • An enhanced Disclosure and Barring Service (DBS) check
  • Verification of identity
  • Right to work in the UK checks
  • Qualification verification where relevant
  • Employment references, which are verified by a phone call
  • An online search

These checks form an essential part of our safer recruitment framework.

5. Offer and Onboarding

Once all checks are satisfactorily completed, we will confirm your appointment and agree a start date.

Our onboarding process is designed to help you feel confident and supported in your new role. You will receive safeguarding training, role-specific guidance, and access to ongoing professional development.


What Is Safer Recruitment?

Safer recruitment is a structured approach to hiring that prioritises safeguarding.

At Step by Step, we are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. As part of our safer recruitment process, we will complete reference checks, a DBS check and confirm your full employment history for the past five years or your entire work history depending on the role that is applied for.


DBS Checks Explained

Many roles at Step by Step require an enhanced Disclosure and Barring Service (DBS) check because of the nature of our work with children and young people.

A DBS check allows us to confirm whether there is any criminal record information that may affect suitability for the role.

Having a criminal record does not automatically prevent someone from working with us. Each situation is considered individually and fairly, in line with safeguarding guidance and our internal policies.

If a DBS check is required for your role, we will guide you through the process.


Frequently Asked Questions

How long does the application process take?

Timeframes vary depending on the role and the number of applicants. We aim to complete shortlisting and interviews as efficiently as possible while maintaining thorough safeguarding checks.

Will I receive feedback if I am unsuccessful?

We aim to provide feedback where possible, particularly following interviews. Due to the volume of applications, feedback may not always be available.

Can I apply for more than one role?

Yes. If you meet the criteria for multiple roles, you are welcome to apply for each position separately.

What if I need adjustments during the recruitment process?

Please inform us at the earliest opportunity. We are committed to making reasonable adjustments to ensure the process is accessible and inclusive.


Ready to Take the Next Step?

If you are motivated to support young people facing homelessness and want to work in an organisation that values integrity, safeguarding and professional excellence, we would love to hear from you.

Explore our current vacancies and find the role that matches your skills and passion.

Rebecca Palmer

AUTHOR: Rebecca Palmer

Head of Human Resources

  • #Employee lifecycle
  • #Employee wellbeing
  • #Reward and renumeration
  • #Employee Relations
  • #HR policy

More Ways to Get Involved Than Ever Before

SBS Team at Cheese and Chilli

Join us at events across the region and take a stand against youth homelessness. From community gatherings to fundraising challenges and partner-led activities, there are plenty of ways to get involved. Discover what’s coming up and find the event that’s right for you.

SBS Team at Cheese and Chilli
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