At Step by Step, we are committed to delivering safe, high-quality, and effective services for young people. As a regulated and accredited charity, we work to nationally recognised standards and uphold the highest levels of professional practice. This commitment is at the heart of everything we do and ensures our partners, commissioners, and supporters can trust us to deliver life-changing support.
Step by Step is registered with Ofsted, the Office for Standards in Education, Children’s Services and Skills. This means our supported accommodation services meet strict national standards for safeguarding, quality of care, and leadership.
Ofsted Registration Numbers:
Being Ofsted-registered provides assurance that we:
Operate within a robust safeguarding framework
Meet rigorous health, safety, and welfare requirements
Are regularly inspected and held to account
This registration enables commissioners and professionals to place young people with confidence, knowing they are receiving safe, structured, and supportive care.
We are proud to be a trauma-informed organisation. This means all Step by Step staff are trained to understand the impact of trauma and to deliver services that promote psychological safety, trust, and empowerment.
In practice, this includes:
Providing consistency, boundaries, and emotional support
Avoiding re-traumatisation through care and language
Helping young people build resilience and self-worth
This approach is especially important for young people who have experienced abuse, neglect, instability, or displacement. It underpins our success in building trusted relationships and supporting long-term positive outcomes.
Step by Step is a full member of the Foyer Federation, a national network of organisations committed to advancing the Foyer model of accommodation with support. As members, we align with the federation’s values and quality standards, providing more than just a place to stay.
Our Foyers are:
Purposeful, progressive environments
Focused on personal development, education, and independence
Guided by the Advantaged Thinking framework
This membership demonstrates our commitment to innovation, accountability, and long-term impact for young people.
We are a registered charity regulated by the Charity Commission for England and Wales, ensuring we meet strict standards in governance, transparency, and public benefit.
Registered Charity Number: 900308
As a registered charity, we are held accountable for how we use funds, how we operate, and how we serve our beneficiaries. This is central to our ethos of openness and integrity.
Step by Step is also registered with the Fundraising Regulator, the independent body that oversees charitable fundraising in the UK.
By adhering to the Code of Fundraising Practice, we ensure that all our fundraising is legal, open, honest, and respectful. This gives confidence to our donors, funders, and supporters that we raise money in the right way.
For commissioners, trusts, and industry professionals, accreditation is more than a formality — it is a mark of trust. Our certifications:
Demonstrate we meet or exceed national standards
Show our commitment to continual improvement
Reassure partners and stakeholders that young people are in safe hands
Whether you are exploring a commissioning relationship, a research collaboration, or long-term partnership, our accreditations are your assurance that Step by Step delivers with quality, care, and accountability.
For further information about our standards, policies or commissioning opportunities, please contact us.
young people were in Step by Step supported accommodation last year
the amount in social value generated from each £1 invested in Step by Step
of young people in supported accommodation progressed towards their goals