Creating real, lasting impact means more than supporting young people in the moment. It means tackling the root causes of youth homelessness, influencing the systems that shape their lives, and amplifying their voices in places where decisions are made. This page introduces how Step by Step are driving that change.
At Step by Step, we believe that lasting solutions to youth homelessness require more than front-line support alone. True impact comes from challenging the systems that disadvantage young people, championing their voices, and creating better pathways for their futures.
We see the issues first-hand, every day. That’s why we’re committed to driving change on every level: from influencing public policy and shaping sector standards, to shifting public perceptions and forging powerful partnerships.
We don't just support young people through crisis. We work to prevent it from happening in the first place.
Step by Step is uniquely positioned to act as both a service provider and an advocate. With over 30 years of experience, we understand the complex needs of young people facing homelessness and the structural barriers they often encounter.
We use this insight to inform our approach, and we invest in:
Evidence-based practice and service innovation
Strategic partnerships with local authorities, commissioners and NGOs
Policy advocacy rooted in the lived experience of young people
Engagement with media and research bodies to shape the national conversation
Whether we are co-designing services with young people, advising on housing strategies, or informing mental health support models, our goal is the same: a society where every young person has a safe place to live and the chance to thrive.
Driving change also means raising awareness and bringing others with us. We work with journalists, policymakers, trusts, and supporters who share our vision for a better future.
Our Be the Hero campaign has reframed the way we talk about youth homelessness. We recognise young people not as victims, but as heroes overcoming adversity. We honour the role that professionals, donors and community members play in standing beside them.
We invite all our partners to join us in taking a stand against youth homelessness—because real change only happens when we act together.
Learn more about how Step by Step is shaping a better future:
Discover the priorities guiding our work and the outcomes we’re striving to achieve.
Journalists and media professionals: access our latest statements, case studies, and spokespeople.
young people were supported by Step by Step last year
the average age of the young people that Step by Step supports
the amount in social value generated from each £1 invested in Step by Step
