When you support Step by Step, you are part of something bigger. You are part of a movement that sees young people not as problems to solve, but as potential to believe in. Every safe home, every counselling session, every opportunity unlocked is a statement of belief — belief in brighter futures, in resilience, in young people.
This page brings together the real-world results of our work. It links to the data, the voices, and the heroes behind our mission to end youth homelessness.
Behind every number is a name; a young person who found stability and the support to thrive.
1,586 young people supported in 2023/24 — an 18% increase on the previous year
2,727 counselling sessions delivered to 508 young people
70% in education, employment or training through our Supported Lodgings service
For every £1 invested, £6.80 in social value is created through our services
These figures only scratch the surface. They represent hope restored, confidence regained, and lives moving forward.
Statistics show scale. Stories show humanity.
At Step by Step, we believe in sharing the real experiences of young people like Rachel, Dylan, and Malik — whose journeys of hardship have turned into stories of growth, independence and self-worth.
Each story reminds us that young people are not passive recipients of help. They are the heroes of their own lives. Our role is to walk beside them.
Behind every success story stands someone who cared. Someone who opened a door, offered a home, made a donation, or chose to listen.
Our Be the Hero campaign celebrates the volunteers, hosts, foster carers, staff, donors and supporters who make this work possible. This is your impact too.
"Behind every hero is someone who cared."
Explore our visual gallery of hero stories and moments.
Youth homelessness is rising. Public services are stretched. Young people are facing a perfect storm of challenges: unaffordable housing, mental health needs, lack of stable care, and employment barriers.
That is why Step by Step is more than a charity. We are a frontline partner with a proven track record of delivering local solutions with measurable results.
We work across Hampshire, Surrey, Dorset, Wiltshire, West Berkshire and West Sussex
Our model combines housing, mental health support and life skills
We work in partnership with local authorities, trusts and corporate partners
If you’re a donor, commissioner, trust or journalist looking to understand how Step by Step can make a difference with you — we would love to hear from you.
the amount in social value generated from each £1 invested in Step by Step
of young people in supported accommodation progressed towards their goals
young people live in our Supported Lodgings at any one time
