Working at Step by Step is more than a job - it’s the chance to be part of something extraordinary. Every day, our team makes a difference in the lives of young people, helping them overcome challenges and build brighter futures. We value our staff, and we make sure they have the support, recognition, and resources they need to thrive in their careers and personal lives.
View Current VacanciesWhen you join Step by Step, you join a movement. Together, we take a stand against youth homelessness, empower young people to realise their potential, and build a community where everyone can be the hero of their own story.
Our culture is inclusive, supportive, and driven by purpose. You will be part of a team that celebrates diversity, shares knowledge, and works collaboratively to achieve lasting change.
We believe in rewarding your dedication with a comprehensive benefits package designed to support your financial security, health, wellbeing, and personal growth.
All eligible employees are enrolled in our workplace pension with Royal London - a group personal pension plan where you benefit from the company’s mutual structure. When Royal London performs well, your pension savings grow with a share of their profits added each year.
Our Health Cash Plan puts money back in your pocket for everyday healthcare expenses, including:
For peace of mind, we provide life assurance to all employees under 75, paying a lump sum of two times your salary to your nominated beneficiaries, tax-free.
This 24/7 service connects you with UK-registered GPs, nutritionists, sports coaches, and mental health specialists - all at no cost to you. You can access:
Life can be challenging, and sometimes you need someone to listen. Our confidential helpline is available to you and your immediate family, day or night, 365 days a year.
Our advisers offer guidance on pension planning, savings, investments, and debt management. You also have access to free mortgage advice through Heron Financial, available to you and your friends and family, with appointments seven days a week.
At Step by Step, we know that looking after our people means they can look after the young people we support. We are committed to:
Our culture is collaborative, inclusive, and mission-driven. We value open communication, teamwork, and celebrating the achievements of our staff as much as those of the young people we support.
Yes. We actively support staff with training, mentorship, and career progression opportunities to help them grow within the organisation and beyond.
Absolutely. We welcome applicants from all backgrounds who share our values and passion for making a difference. Relevant skills and a willingness to learn are just as important as prior sector experience.
If you are ready to use your skills and passion to make a real difference, we would love to hear from you. Whether you’re starting your career or bringing years of experience, you’ll find a place here to grow, contribute, and be valued.
