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JOBS

Youth Support Worker - Totton - 30 Hours Per Week

  • £27,760 per annum (which is made up of a salary of £21,600 per annum for 30 hours per week, plus a sleepover allowance of £5,200 per annum and a shift allowance of £960 per annum, for 30 hours per week)
  • 30 hours per week permanent contract
  • Role location – Totton
  • Training provided, plus the opportunity to gain a funded qualification.
  • A company pension scheme with Royal London.
  • Life Assurance 2 x basic salary.
  • 24/7 access to online GP appointments.
  • A health cash plan.
  • Casual inclusive dress code.
  • Access to an employee assistance helpline, including a separate counselling line.
  • Access to a shopping benefit platform.

Who is Step by Step?

Step by Step passionately believes in supporting young people who are going through hard times. Our unique step by step approach, providing accommodation, personal development opportunities and specialist support services, identifies and fulfils aspirations.

Each year we work with over 1,300 young people aged 11–25 and our employees play a pivotal role in empowering young people and preventing homelessness.

What Would a Step by Step Supported Worker Be Doing?

The Support Worker will ensure the safety and well-being of young people in the foyer, adhering to safeguarding and health and safety protocols. You will create and monitor individual action plans, providing tailored advice to foster independence. Building professional relationships is essential as you key work with assigned young people to achieve positive outcomes. Responsibilities include managing housing benefit applications, facilitating workshops, and communicating effectively within the team.

You will help to inspire young people by nurturing their talents and encouraging personal growth, making a meaningful impact on their journey towards independence.

What is Step by Step Looking For?

  • The work pattern for this role is –

Week 1- Mon 16:00-00:00 + sleep, Tue 08:30-16:30, Fri 16:00-00:00 + sleep & Sat 08:30-16:30.

Week 2 - Mon 16:00-00:00 + sleep, Tue 08:30-16:30, Wed 16:00-00:00 + sleep & Thu 08:30-16:30.

  • Step by Step is interested in employing people with the right skills and attitude, so previous experience is not necessarily needed.
  • You should be available to work shifts (shift allowance paid) and sleepovers (sleepover allowance paid).
  • As per our commitment to safeguarding children and young people and following safer recruitment guidelines. Applicants are required to complete a short online application form before we can offer an interview. Applicants who are successful at the first interview stage will be asked to attend a face to face second interview before any offer is made.
  • Successful applicants are required to undergo an enhanced DBS check and must provide two references plus other ore employment checks.
  • You can view the full role profile here

Recruitment Process

As we follow the safer recruitment guidelines applicants are required to complete a short online application form.

Please submit your application as soon as possible. We reserve the right to close this advert and application process early if we receive enough candidates.

There will be two interviews, the first interview being online, if you are successful at the first stage interview you will be invited in for a face to face interview.

Any offer of employment is subject to safer recruitment practices, two satisfactory references, and a satisfactory DBS check.

Additional Information

Unfortunately, we are unable to offer sponsorship for this role therefore, you must have the right to work in the United Kingdom.

We are not working with recruitment agencies for this vacancy, and ask agencies not to send unsolicited CVs.

Safer Recruitment

We are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. As part of our safer recruitment process, we will complete reference checks, a DBS check and confirm your full employment history as well as other pre employment checks.

How To Apply

To apply for this role, please complete the Application Form and Equality Monitoring Form.

LOCATION

Totton, New Forest

CLOSING DATE

18 May 2026

WORKING HOURS

30 hours a week (including shifts and sleepover)

SALARY

£27,760 per annum