Young People Stories

Jess' Story

We caught up with Jess who was previously supported by Step by Step. She talks about how her Supported Lodgings hosts helped turn her life around when she had to leave home at just 16 years old.

How did you come to be supported by Step by Step?

I left my family home at aged 16. My mother struggled with her mental health resulting in emotional abuse and neglect. I began staying with my best friend’s family and didn’t return home. I was in communication with my local council team and they referred to me to Step by Step when they heard about my situation.

What was it like when you first moved in?

I was really scared to have to move but once I had a meeting with my Step by Step Support Worker, everything was explained to me, which helped to reassure me a lot. My friend’s parents decided to train to become Supported Lodgings hosts so I could continue to live with them, with support every step of the way from Step by Step.

How were you supported?

The family were so welcoming, as I had been staying for a few months prior to my official moving in day.

My Support Worker met with me routinely and I was able to be open about any struggles I was facing at the time. My Support Worker guided me through financial support resources and meetings, as well as helped me fill out any paperwork I was unsure about.

What difference did it make to you?

It gave me the chance to figure out who I am and who I want to be. People believed in me and were a consistent support network for me.

Even now I have left my hosts’ home, I remain in contact with them and they continue to be a part of my close support network.

What are you doing now?

I am currently studying to be a primary school teacher at university as well as work as a private tutor.

Without Step by Step, I wouldn’t be where I am today. I couldn’t keep living at home within the circumstances so I’m not sure what I have done if this charity wasn’t an option for me. I am healthy, happy and supported after being with Step by Step.