Somewhere safe to live Refer a Young Person for Supported Accommodation

Step by Step provides safe, supported accommodation for young people aged 16 to 25 who are facing homelessness or housing instability. Young people aged 18-25 can refer themselves via this page. Young people aged 16-17 should be referred via their social worker.

Make a Referral (18-25 years)

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Referring to Supported Accommodation?

We understand that navigating different local authority pathways can be complex. Whether you’re a social worker, placement officer or a young person exploring your options, this section outlines how Step by Step’s supported accommodation works — and who can refer where.

Where We Work

We offer two types of supported accommodation, depending on the needs of the young person and the local area:

Shared and Staffed Accommodation (Foyers) Available only in Hampshire
Supported Lodgings: Available in Hampshire, Surrey, Wiltshire, Dorset, and Berkshire

Some services accept self-referrals:

Shared accommodation in Aldershot (depending on availability)
Move-on properties in Basingstoke and Farnborough (you must have lived in any supported accommodation for at least the past three months)
Supported Lodgings 18+ beds in Hampshire (depending on availability)

If you're looking to refer for fostering, please visit our fostering referral page.

Choose the Right Referral Route

Shared Accommodation (Hampshire Only)

Our high-intensity supported housing (Foyers) is suitable for young people who need 24/7 staffing, structured support, and a progression pathway to independence.

Self-referrals possible in Aldershot (ask via StepChat)
For professionals to refer into Aldershot, Havant, Totton or Basingstoke
Professionals and self-referrals possible for our move-on accommodation in Farnborough and Basingstoke

Supported Lodgings (Across Multiple Counties)

Supported Lodgings offer a home-based environment, where trained Hosts provide emotional support and guidance alongside accommodation. Young people receive regular support from our Step by Step team.

Referral processes vary depending on the local authority. See the FAQs below for a breakdown of how to refer in each area.

As a Professional how do I refer a young person to shared accommodation in Hampshire

Send an email to the Hampshire Placement Team, stating that you wish to make a referral to Step by Step's Supported Accommodation. If you know the name of the Accommodation (Aldershot, Basingstoke, Havant, New Forest) then please enter this too. They will then send you an online form to complete.

As a professional how do I refer a young person to supported lodgings in Hampshire

Send an email to the Hampshire Placement Team, stating that you wish to make a referral to Step by Step's Supported Lodgings. If possible state the area (local authority) that would best suit the young person. They will then send you an online form to complete.

As a professional how do I refer a young person to Supported Lodgings in Dorset?

Send an email to the Dorset Council placement team.

As a professional how do I refer a young person to Supported Lodgings in West Berkshire?

Send an email to the West Berkshire Family Placement Team.

As a professional how do I refer a young person to Supported Lodgings in Wiltshire?

Send an email to the Children’s Placement Team in Wiltshire.

As a professional how do I refer a young person to Supported Lodgings in Southampton?

For young people who are under 18 with legal status send an email referral through to the Children’s Placement Team in Southampton. For other young people send a referral to Young People Referrals.

As a professional how do I refer a young person to Supported Lodgings in Wokingham?

Send an email to the Family Placement Team in West Berkshire

How do I refer myself/a young person to Move-On Accommodation?

Move-On placements are available in Basingstoke and Farnborough. Young people must have been living in supported accommodation (with Step by Step or another provider) for at least the past three months. Referrals are made through our Launch Team

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1,481

young people were supported by Step by Step last year

£6.80

the amount in social value generated from each £1 invested in Step by Step

1,071

Launch guidance and wellbeing sessions delivered last year