Launch is an open access advice and information service which offers guidance and practical support to young people in areas such as housing, homelessness, budgeting, family relationships, employment, sexual health, well-being and substance misuse recovery.
We may be able to refer you to other Step by Step services if eligible.
We offer a free, confidential advice and support service for anyone aged 11-25 living in Hampshire, Surrey, Berkshire, West Sussex, Dorset, Swindon & Wiltshire. We offer in-person or remote appointments depending on your location. We are here to listen, offer guidance and provide practical support on a number of issues.
Housing Options and Advice (18-25)
Our team can help you explore your housing options. This could mean signposting you to your local housing authority, referring you to appropriate supported accommodation provider or supporting you to access the private rented sector.
We can help you resolve any disputes that may arise in your existing accommodation with support from our trained mediators.
Sexual Health (13-25)
Staff are trained in giving you sexual health advice, the distribution of condoms, pregnancy tests and much more.
One to One Support (11-25)
There is access to a youth support worker who can help you with a variety of issues including: accessing employment or education, emotional well-being, alcohol and substance misuse support. We aim to support your emotional resilience, raising aspirations and helping you achieve your goals.
Access to Food Parcels
We can distribute food parcels, sanitary items and toiletries to those who are in need.
Access to Internet/Computer
We can also give you access to a computer to complete tasks such as CV writing, checking emails or completing job applications.
Support Accessing Benefits
We can assist you in understanding benefits and help guide you through claiming benefits online.
Please complete our Online Referral Form to refer to our Launch service.
Use the Live Chat to talk to our friendly team, or contact us by phone, email or text message.
Call 01252 346 105 or text 07520 649 977
launch@stepbystep.org.uk
Amy was supported by our Launch advice and information service when she became homeless following a family breakdown. The Launch support workers helped her find a safe place to live and assisted her in finding work.
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